Virtual Fitting FAQ's!
Understanding boobydoo's virtual fitting.
We understand how difficult it is to find your perfect style and fit online, and understand this can be frustrating too, which is why we are here to make the process as easy as possible for you. We want you to feel really comfortable so please do let us know if there is anything we can do to help you.
Do I need to prepare anything for the vitual fitting?
So we can give you the best experience in your fitting, we kindly ask that you provide us with your rib and bust measurements and let us know what activity you will be using the sports bra for. This way we can get recommendations ready for you in advance!
Do I need to bring anything to the fitting appointment?
We kindly ask that you bring a fabric tape measure to your fitting appointment, just incase!
Is it a video call?
Yes, this personalised fitting is fully virtual and will take place over Microsoft Teams.
Can I join from a mobile or laptop?
You can join from any laptop, tablet or mobile. If you do choose to join the fitting from a mobile or tbalet, please download the Microsoft Teams app prior your your session.
What do I wear to my fitting?
We would like to assure you that we do not require you to be nude at any point throughout the virtual fitting. We would kindly ask if you can appear in your best fitting bra you currently have, so that we can see how this is fitting you. This will then enable us to best advise a size for you and any improvements we may have on the fit. We will use your measurements and current bra size, as well as how your current bra is fitting, to make some suggestions for you on a better fit, as well as some styles based on your personal preferences for the activity you will be using the sports bra for. If you have an additional device to have our website open on that would be great too so that you can have a look at the styles we suggest. We will also be able to answer any questions you may have – no question is a silly question!
Can the fit expert help place my order?
Yes, your fitting expert will help you pick out the best sports bras for your shape, size and activity. They can then place the order for you whilst you are on the call, or you can go online after the fitting and order via our website.
What if I can no longer make my fitting?
We understand that life is busy and something things come up! If you can no longer make your fitting please email: firstname.lastname@example.org to let us know.
What if I'm running late to my fitting?
Please email email@example.com to let your know fitting expert know that you are running late.
How easy is it to return my order if its not quite right?
Very! We offer free UK returns via Royal Mail.
Will my virtual fitting be in private?
Your virtual fitting will be completly confidential with one member of our team in a private room. All information you supply us with will be kept strictly confidential.